Terms Of Service 2018-02-15T17:36:45+00:00

Terms Of Service

Summary

We will always do our best to fulfill your needs and meet your goals, but sometimes it is best to have a few simple things written down so that we both know what is what, who should do what, and what happens if things go wrong. In this contract, you won’t find complicated legal terms or large passages of unreadable text. We have no desire to trick you into agreeing to something that you might later regret. We do want what’s best for the safety of both parties, now and in the future.

IN SHORT

You are hiring Red Craft Media to design and develop a website, and to provide hosting and support, for an initial twelve (12) month, annually and automatically renewable, term.

WHAT DO BOTH PARTIES AGREE TO?

As our customer, you have the power and ability to enter into this contract on behalf of yourself, your company, or your organization. You agree to provide us with everything that we need to complete the project, including text, images, and other information as and when we need it, and in the format that we ask for. You agree to review our work and provide feedback and sign-off approval in a timely manner, too. Deadlines work two ways, and you will also be bound by any dates that we set together.

We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way we will endeavor to meet all the deadlines set, but we can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off on our work on time at any stage. On top of this, we will also maintain the confidentiality of any information that you give us.

Details​ ​Of​ ​The​ ​Work

We will create designs for the look-and-feel, layout, and functionality of your website, and will implement those designs on WordPress.

HTML/CSS LAYOUT TEMPLATES

If the project includes XHTML or HTML markup and CSS templates, we will develop these using valid HTML5 markup and CSS3 for styling. We will test all our markup and CSS in current versions of all major browsers including those made by Apple, Microsoft, Mozilla, Opera, and Google.

We will not test these templates in old or abandoned browsers, for example Microsoft Internet Explorer 5, 5.5 or 6 for Windows or Mac, previous versions of Apple’s Safari, Mozilla Firefox, or Opera, unless otherwise specified.

TEXT CONTENT

We will do our best to capture your vision and put it into words. When we don’t know what to say, we’ll ask. Since you know what you need to say best, we are not ultimately responsible for writing or inputting any text copy.

PHOTOGRAPHS

If needed, you will supply us photographs in digital format. These photographs may include product photographs, location photographs, personnel photographs, and the like. We can always provide stock images to supplement your original content.

CHANGES AND REVISIONS

We know from plenty of experience that you need the flexibility to change and update your website whenever you want. Your annual payment for this service includes unlimited design work, within reason, for that annual term. We will work within reason to achieve your desired end result. Along the way we might ask you to put requests in writing so we can keep track of changes.

TECHNICAL SUPPORT

Because maintaining a website can be tricky, especially if we want the ability to update it for you, we require that you host your new site and keep your domain registration with us. We will need certain information from you in order to migrate your domain over and launch your site, which you will need to provide to us in a timely manner.

SERVICES WE DON’T OFFER

  • We don’t offer domain registration if the domain’s cost is more than $25.
  • We don’t offer SSL certificate as one of the services we provide to our clients or subscribers.
  • We don’t offer web hosting when the client’s requirement of emails is more than 3. It means that we only provide hosting with maximum 3 different emails.

LAW AND JURISDICTION

These terms and conditions will be governed by and construed in accordance with the laws of IL, USA, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of IL, USA.